Terms of Service
Last updated: December 2024
1. Agreement to Terms
By accessing our website seomax.com.au or engaging our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
These terms constitute a legally binding agreement between you ("Client") and SEOMAX Australia ("we", "our", or "us").
2. Our Services
SEOMAX Australia provides digital marketing services including but not limited to:
- Shopify store development and optimisation
- Google Ads management and PPC campaigns
- Email and SMS marketing campaigns
- Search Engine Optimisation (SEO)
- Digital strategy consulting
Specific services, deliverables, and pricing will be outlined in individual proposals or service agreements.
3. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information required for our services
- Grant necessary access to platforms, accounts, and assets
- Respond to requests for feedback and approvals in a timely manner
- Ensure all content you provide does not infringe third-party rights
- Pay invoices according to agreed payment terms
4. Payment Terms
- Payment terms will be specified in your service agreement or invoice
- All prices are in Australian Dollars (AUD) unless otherwise stated
- GST will be added where applicable
- Late payments may incur additional fees or service suspension
- Ad spend budgets are separate from service fees and paid directly to platforms
5. Intellectual Property
Client Materials: You retain ownership of all content, logos, and materials you provide to us.
Our Work: Upon full payment, you will own the deliverables created specifically for your project. We retain the right to use non-confidential work in our portfolio.
Third-Party Assets: Stock images, fonts, and third-party tools remain subject to their respective licences.
6. Confidentiality
We will treat all client information as confidential and will not disclose it to third parties without your consent, except as required by law or as necessary to provide our services. This obligation continues after the termination of our business relationship.
7. Results & Guarantees
Digital marketing results depend on many factors beyond our control, including market conditions, competition, and platform algorithm changes.
We do not guarantee specific results such as rankings, traffic numbers, or revenue increases. We commit to applying industry best practices and working diligently to achieve your goals.
8. Limitation of Liability
To the maximum extent permitted by Australian law:
- Our liability is limited to the fees paid for the specific service in question
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for third-party platform changes, outages, or policy updates
9. Termination
Either party may terminate services with 30 days written notice, unless otherwise specified in your service agreement.
Upon termination, you will be invoiced for all work completed up to the termination date. We will provide reasonable assistance in transitioning services.
10. Governing Law
These Terms of Service are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Website Use
When using our website, you agree not to:
- Use the site for any unlawful purpose
- Attempt to gain unauthorised access to our systems
- Transmit malware or harmful code
- Scrape or collect data without permission
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services constitutes acceptance of the updated terms.